How do you describe your concerns about your vehicle ?
Any information you can give us helps tremendously. Such as when does your vehicle act up: hot, cold, after long drives or after some recent event? With most automotive repair shops charging diagnostic time, the more information could help you reduce diagnostic charges.

What do you do if your service engine soon or check engine light comes on ?
Any warning light and especially the check engine light should never be ignored. The warning light means your computer monitored engine system has detected a problem. Your vehicle may be driving abnormally or it may be not. It is very important to have it checked out by a professional to avoid large repairs that can effect fuel mileage or clean emissions.

How important are routine maintenance and required services ?
Maintenance that is performed on time and properly will determine how long your vehicle will last and how reliable it will serve you. Also any vehicle that is under a new car warranty or an extended aftermarket warranty must be kept up on maintenance as outlined by the manufacturer. You may have your maintenance performed at a shop of your choosing or you can do it yourself. Just make sure you keep receipts and records of parts/fluids used. Purchase all factory approved fluids. Owner manuals can be hard to understand and confusing. They are soon to be a part of the past, either the customer will have to look on the internet for the maintenance intervals or use a CD to access information that is needed for proper maintenance and operating instructions.

Should I have a regular mechanic ?
Most definitely yes! If your vehicle never breaks down, it will still need maintenance. Having a good relationship with a technician or repair shop that you trust is the best way to get your questions answered. They can help keep your vehicle running and keep your warranty intact.

Should I buy a new or used vehicle ?
Asking your shop about a new or used vehicle to buy can help you make an informed decision. We have data and personal experience to help you find the vehicle you want. Never buy a used vehicle without a pre-purchase inspection. It is advised not to buy an extended warranty plan from a car dealer. Warranty plans can be purchased elsewhere for usually less money. If you do purchase a warranty make sure it allows you to have your repairs made at any shop and that you can cancel the policy with a refund of some type.

How often should I rotate my tires ?
Your tires should be rotated every other oil change, or every 6000 miles. Neglecting to rotate tires is a major cause of premature tire wear.

Is it really necessary to replace my timing belt at the recommended interval ?
YES. The failure of a timing belt in many cars can result in major engine damage. The cost of repairing an engine with a broken timing belt is much greater than the cost of a timing belt replacement.

What should I do if my car starts to overheat ?
This is a very serious problem – if your car overheats for too long, you can damage your engine. As soon as possible, find a safe place to pull off the road and shut the engine off! Do not attempt to check the fluid level in the radiator as it can burn you. The best thing to do is have your car towed to a repair shop.

When should I get my oil changed ?
You should get your oil changed every 3000 miles or every 3-4 months.